REFUND & CANCELLATION POLICY
Order Cancellation Policy
Cancellation Policies before despatch
Orders can be canceled before they are shipped. Cancellation requests should be submitted within 24 hours of placing the order. A cancellation fee of 10% might apply to cover processing costs.
Cancellation of order after delivery
In case you wish to cancel your order, which has already been delivered, please initiate a return in my orders section. Our executives will get in touch with you to facilitate a hassle-free return. The refund shall be initiated after we receive the shipped products back and verify the condition of the products. In case of further assistance, please call us at – +917025809999
The products can be exchanged or returned only within 7 days post-delivery in the original condition of the product.
The returns shall not be accepted in the following cases:
· Product is damaged due to misuse/overuse, or any other physical damage has been caused to the product with force
· Product is altered by customer
· If request is initiated after 7 business days of order delivery
· For detailed T&C, please reach out to our call centre: +91963322227
In case of a return or cancellation, the refund shall be initiated post the product is delivered back to us and the quality of the products returned is verified by us.
Prepaid orders – The amount shall be credited to your account through which the payment was done. It may take 7-10 business days for the amount to reflect in your account depending on the mode of payment. The payment is dependent on the payment gateway and please refers to detailed T&C from the payment gateway.
Cash on Delivery – The amount will be transferred to the digital mode of your choice by the executive once the contents of the returned package are verified. Please call us at our call centre for any issues related to refund via COD at +917025809999
Refund will be initiated once the request is processed and in case you're still contacted for delivery, please refuse the delivery.